French-speaking Customer Service Advisor


Location: Banbury, Oxfordshire
Salary: £20,000 - £23,000
Contract Type: Full-time Permanent
Date posted: 05-03-2019
Reference: 895301

We’re recruiting for a new, varied French-speaking Customer Service Advisor role, working for a specialist business, supplying customers globally.

The Role

The Customer Service Advisor will be responsible for delivering first-rate customer service to all the business’ France-based customers, both by phone an e-mail. Therefore native French-speaking skills will be essential for the role, as well as good communication and meticulous accuracy.

The role is in quite a quirky, rural setting near Banbury, as part of a small, very friendly team. You’ve also got to be an animal lover with various animals on site!

Key Roles & Responsibilities

  • Manage customer service support via telephone & e-mail
  • Order-related administration
  • Process enquiries & orders
  • Liaise with couriers
  • Resolve order issues and complaints professionally and efficiently
  • Other customer service duties to support additional global territories

Skills & Experience

  • Fluent French & English language skills essential
  • Customer Service skills
  • Attention to detail
  • Solid IT skills
  • Logical problem solver
  • Enthusiastic communicator and interpersonal skills
  • Proactive
  • Animal lover – cats, dogs, gerbils & hamsters on site

A great aspect of this position is that your hours can alternate between

  • 2 weeks 9 – 5:30pm Monday – Friday followed by
  • 1 week 6 – 2:30pm Monday – Friday (this early start can be worked from home).

Prospect Personnel are a Recruitment Agency in Banbury. We deal with permanent Part & Full-time jobs in Banbury & the surrounding area.

Please give us a call on 01295 235700 to see how we can help with your job search!

It's only fair to share...Share on Facebook
Facebook
Tweet about this on Twitter
Twitter
Share on LinkedIn
Linkedin