Customer Service Advisor, for busy specialist business

Location: Brackley, Northamptonshire
Salary: £18,000 - £20,000
Contract Type: Full-time Permanent
Date posted: 26-03-2019
Reference: 895360

Are you a self-motivated and enthusiastic candidate, with strong Customer Service experience?

We’re recruiting for a busy, varied Customer Service Advisor role to join our busy specialist client, in Brackley, working on both a domestic and commercial level.

The Role

A variable and interesting role, the Customer Service Advisor will handle both inbound and outbound customer calls, resolving queries and processing a variety of orders. A great attention to detail and an enthusiastic personality are key to this role! 

Key Responsibilities:

  • Liaising with Customers to arrange deliveries
  • High Level Customer Service
  • Handling Incoming Calls & Queries
  • Liaising with other departments to ensure smooth organisation and running of deliveries and installations
  • Preparing and Sending Schedule Reports
  • Printing / Checking driver route paperwork
  • Accurately recording information onto Database

Skills & Experience

  • Minimum of 2 years office-based Customer Service experience
  • Great communication skills
  • Problem solving
  • Attention to detail and accuracy
  • Initiative

Other information

  • Working Hours: Monday – Friday; alternating between 09:00am – 18:00pm & 08:00am – 17:00pm
  • Own transport is required due to rural location
  • Free on-site parking

Prospect Personnel are a Recruitment Agency in Banbury. We deal with permanent Part & Full-time jobs in Banbury & the surrounding area.

Please give us a call on 01295 235700 to see how we can help with your job search!

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